Privacy policy
Date Updated: [30th May 2023]
TAt Go Rentul, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data you provide when using our mobile app and related services. By accessing or using Go Rentul, you agree to the terms outlined in this policy.
When you use our app, we may collect certain personal details such as your name, email address, phone number, and payment information. In addition, we may request identity verification if required to complete bookings. To enhance your experience and provide relevant services, we may also collect location data, usage activity, search history, and device information including operating system and identifiers. This data helps us connect you with nearby bikes and vendors, ensure smooth app performance, and keep your account secure.
The information collected is used primarily to deliver and improve our bike rental services. It allows us to process your bookings, enable secure payments, and connect you with trusted bike vendors in your area. We also use your data to provide personalized recommendations, enhance app functionality, send updates and notifications, and improve overall user experience. At times, we may also use your details to ensure safety, detect fraud, and comply with legal requirements.
We do not sell or trade your personal data to third parties. However, in order to provide seamless services, your information may be shared with bike vendors for processing your booking or with service providers such as payment gateways and customer support partners. We may also share data when legally required by authorities or in connection with mergers, acquisitions, or business transfers involving Go Rentul.
Information supplied by users
Protecting your information is important to us. We employ industry-standard security practices and encryption methods to safeguard your data from unauthorized access, misuse, or loss. While we take every precaution to keep your information secure, please note that no system or online platform can guarantee complete safety.
As a user, you have rights over your personal information. You can request access to your data, update or delete it, or opt out of receiving promotional messages. You can also withdraw consent for location tracking, although doing so may affect certain features of the app. If you would like to exercise these rights, you can contact us directly at gorentul@gmail.com
Our app may use cookies and similar technologies to improve performance, analyze user behavior, and provide relevant content. You can manage or disable cookies through your device settings, but some features may not work as intended without them. In addition, Go Rentul may contain links to third-party websites or services. Since we do not control these platforms, we recommend that you review their privacy policies before sharing your information with them.
Go Rentul is intended for users above the age of 18. We do not knowingly collect information from minors. If we discover that data has been provided by someone under 18, we will take immediate steps to delete it from our systems.
From time to time, we may update this Privacy Policy to reflect changes in our services or legal obligations. Whenever we make significant changes, we will notify users by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.
If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at gorentul@gmail.com
or visit our website at www.gorentul.com